Information We Collect
We collect information you provide directly when you create an account, purchase tickets, place bids, or participate in events. This includes your name, email address, phone number, and payment information. We also collect usage data such as pages visited and actions taken on the platform.
How We Use Your Information
- • Process ticket purchases, auction bids, raffle entries, and donations
- • Send event-related communications (confirmations, updates, receipts)
- • Provide role-based access to event management features
- • Generate tax receipts and event reports
- • Improve the platform and troubleshoot issues
- • Comply with legal obligations
Data Sharing
We do not sell your personal information. We share data only in the following circumstances:
- • With payment providers (such as Stripe, Square, or PayPal) to process payments securely
- • With the charitable organizations hosting events you attend (your name, ticket info, and auction activity)
- • When required by law or to protect our rights
Data Security
We implement industry-standard security measures including encrypted connections (SSL/TLS), hashed passwords, role-based access controls, and activity logging. Payment information is processed by third-party payment providers and never stored on our servers.
Cookies & Sessions
We use session cookies to keep you logged in and remember your preferences. We do not use third-party tracking cookies or advertising cookies.
Your Rights
- • Access your personal data through your account dashboard
- • Request correction of inaccurate information
- • Request deletion of your account and associated data
- • Manage your email notification preferences
To exercise these rights, please visit our Contact page.